.toast-container{position:fixed;top:56px;right:16px;z-index:9999;display:flex;flex-direction:column;gap:8px;max-width:400px}.toast{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:8px;font-size:14px;color:var(--text-primary);animation:toast-in .3s ease;box-shadow:0 4px 12px #0006}.toast--success{background:var(--bg-surface-overlay);border-left:3px solid var(--success)}.toast--error{background:var(--bg-surface-overlay);border-left:3px solid var(--error)}.toast--warning{background:var(--bg-surface-overlay);border-left:3px solid var(--warning)}.toast--info{background:var(--bg-surface-overlay);border-left:3px solid var(--accent-secondary)}.toast__message{flex:1}.toast__close{background:none;border:none;color:var(--text-tertiary);cursor:pointer;font-size:18px;padding:0 4px;line-height:1}.toast__close:hover{color:var(--text-primary)}@keyframes toast-in{0%{transform:translate(100%);opacity:0}to{transform:translate(0);opacity:1}}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg-app);padding:var(--space-4)}.login-card{width:100%;max-width:400px;background:var(--bg-surface);border:1px solid var(--border-subtle);border-radius:var(--radius-2xl);padding:var(--space-8)}.login-card__header{text-align:center;margin-bottom:var(--space-6);display:flex;flex-direction:column;align-items:center;gap:var(--space-2)}.login-card__title{font-size:var(--text-xl-size);font-weight:var(--text-xl-weight);color:var(--text-primary)}.login-card__subtitle{font-size:var(--text-sm-size);color:var(--text-secondary)}.login-card__form{display:flex;flex-direction:column;gap:var(--space-4)}.login-card__error{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-3);background:var(--error-muted);border:1px solid var(--error);border-radius:var(--radius-md);font-size:var(--text-sm-size);color:var(--error)}.login-card__field{display:flex;flex-direction:column;gap:var(--space-1)}.login-card__label{font-size:var(--text-sm-size);font-weight:500;color:var(--text-secondary)}.login-card__input{height:40px;background:var(--bg-input);border:1px solid var(--border-default);border-radius:var(--radius-md);padding:0 var(--space-3);font-size:var(--text-base-size);color:var(--text-primary);transition:var(--transition-default)}.login-card__input::placeholder{color:var(--text-tertiary)}.login-card__input:focus{border-color:var(--border-accent)}.login-card__submit{height:40px;background:var(--accent-primary);color:var(--text-on-accent);border-radius:var(--radius-md);font-size:var(--text-base-size);font-weight:600;transition:var(--transition-default);margin-top:var(--space-2)}.login-card__submit:hover:not(:disabled){background:var(--accent-primary-hover)}.login-card__submit:active:not(:disabled){transform:scale(.98);transition:var(--transition-press)}.login-card__submit:disabled{opacity:.4}.avatar{position:relative;flex-shrink:0;border-radius:var(--radius-full);overflow:visible}.avatar__image{width:100%;height:100%;border-radius:var(--radius-full);object-fit:cover}.avatar__initials{width:100%;height:100%;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;-webkit-user-select:none;user-select:none}.avatar__channel{position:absolute;bottom:-2px;right:-2px;width:16px;height:16px;border-radius:var(--radius-full);border:2px solid var(--bg-sidebar);display:flex;align-items:center;justify-content:center}.topbar{height:var(--topbar-height);background:var(--bg-app);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;padding:0 var(--space-4);gap:var(--space-4);position:sticky;top:0;z-index:100}.topbar__left{display:flex;align-items:center;gap:var(--space-2);min-width:0}.topbar__menu-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);color:var(--text-secondary);transition:var(--transition-default)}.topbar__menu-btn:hover{background:var(--bg-surface-raised);color:var(--text-primary)}.topbar__logo{flex-shrink:0}.topbar__workspace{font-size:var(--text-lg-size);font-weight:var(--text-lg-weight);color:var(--text-primary);max-width:200px}.topbar__center{flex:1;display:flex;justify-content:center}.topbar__search{position:relative;width:320px;height:32px}.topbar__search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);pointer-events:none}.topbar__search-input{width:100%;height:100%;background:var(--bg-input);border:1px solid var(--border-default);border-radius:var(--radius-full);padding:0 60px 0 36px;font-size:var(--text-sm-size);color:var(--text-primary);transition:var(--transition-default)}.topbar__search-input::placeholder{color:var(--text-tertiary)}.topbar__search-input:focus{border-color:var(--border-accent)}.topbar__search-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;max-height:320px;overflow-y:auto;background:var(--bg-surface-overlay);border:1px solid var(--border-default);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);z-index:200;padding:var(--space-1) 0}.topbar__search-empty{padding:var(--space-3);text-align:center;font-size:var(--text-sm-size);color:var(--text-tertiary)}.topbar__search-section-label{padding:var(--space-1) var(--space-3);font-size:var(--text-xs-size);font-weight:600;color:var(--text-tertiary);text-transform:uppercase;letter-spacing:.05em}.topbar__search-result{display:flex;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);font-size:var(--text-sm-size);color:var(--text-primary);text-align:left;cursor:pointer;transition:var(--transition-default)}.topbar__search-result:hover{background:var(--bg-surface-raised)}.topbar__search-result-name{font-weight:500;flex-shrink:0}.topbar__search-result-preview{color:var(--text-secondary);font-size:var(--text-xs-size);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.topbar__search-shortcut{position:absolute;right:8px;top:50%;transform:translateY(-50%);font-family:var(--font-mono);font-size:10px;color:var(--text-tertiary);background:var(--bg-surface);padding:2px 6px;border-radius:var(--radius-sm);border:1px solid var(--border-default);pointer-events:none}.topbar__right{display:flex;align-items:center;gap:var(--space-2)}.topbar__icon-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);transition:var(--transition-default)}.topbar__icon-btn:hover{background:var(--bg-surface-raised)}.topbar__status-wrapper,.topbar__user-wrapper{position:relative}.topbar__status-btn{display:flex;align-items:center;gap:var(--space-1);padding:var(--space-1) var(--space-2);border-radius:var(--radius-md);font-size:var(--text-xs-size);color:var(--text-secondary);text-transform:capitalize;transition:var(--transition-default)}.topbar__status-btn:hover{background:var(--bg-surface-raised)}.topbar__status-dot{width:8px;height:8px;border-radius:var(--radius-full);flex-shrink:0}.topbar__status-label{display:none}@media (min-width: 768px){.topbar__status-label{display:inline}}.topbar__avatar-btn{display:flex;align-items:center;border-radius:var(--radius-full);transition:var(--transition-default)}.topbar__avatar-btn:hover{opacity:.85}.topbar__dropdown{position:absolute;top:calc(100% + 4px);left:0;min-width:180px;background:var(--bg-surface-overlay);border:1px solid var(--border-default);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);padding:var(--space-1) 0;z-index:200}.topbar__dropdown--right{left:auto;right:0}.topbar__dropdown-header{padding:var(--space-2) var(--space-3)}.topbar__dropdown-divider{height:1px;background:var(--border-subtle);margin:var(--space-1) 0}.topbar__dropdown-item{display:flex;align-items:center;gap:var(--space-2);width:100%;padding:var(--space-2) var(--space-3);font-size:var(--text-sm-size);color:var(--text-primary);text-align:left;transition:var(--transition-default)}.topbar__dropdown-item:hover{background:var(--bg-surface-raised)}.topbar__dropdown-item--danger{color:var(--error)}.badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border-radius:var(--radius-full);background-color:var(--unread-badge);color:#fff;font-size:var(--text-xs-size);font-weight:600;line-height:1;white-space:nowrap}.conv-card{display:flex;align-items:center;gap:10px;width:100%;height:72px;padding:10px 12px;background:var(--bg-sidebar);text-align:left;transition:var(--transition-default);border-left:2px solid transparent}.conv-card:hover{background:var(--bg-surface-raised)}.conv-card--selected{background:var(--bg-surface-raised);border-left-color:var(--accent-primary)}.conv-card:focus-visible{outline:2px solid var(--accent-primary);outline-offset:-2px}.conv-card__content{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.conv-card__top{display:flex;justify-content:space-between;align-items:baseline;gap:var(--space-1)}.conv-card__name{font-size:var(--text-md-size);font-weight:var(--text-md-weight);color:var(--text-primary);line-height:var(--text-md-lh)}.conv-card--unread .conv-card__name{font-weight:600}.conv-card__time{font-size:var(--text-xs-size);color:var(--text-tertiary);white-space:nowrap;flex-shrink:0}.conv-card__bottom{display:flex;justify-content:space-between;align-items:center;gap:var(--space-1)}.conv-card__preview{font-size:var(--text-base-size);color:var(--text-secondary);line-height:var(--text-base-lh);display:flex;align-items:center;gap:var(--space-1);min-width:0}.conv-card--unread .conv-card__preview{color:var(--text-primary)}.conv-card__outbound-icon{flex-shrink:0}.conv-filters{height:40px;padding:0 var(--space-3);display:flex;align-items:center;overflow-x:auto;-webkit-overflow-scrolling:touch;scrollbar-width:none}.conv-filters::-webkit-scrollbar{display:none}.conv-filters__chips{display:flex;gap:var(--space-1);flex-shrink:0}.conv-filters__chip{display:inline-flex;align-items:center;gap:var(--space-1);height:28px;padding:0 10px;border-radius:var(--radius-full);background:var(--bg-surface);border:1px solid var(--border-default);color:var(--text-secondary);font-size:var(--text-sm-size);white-space:nowrap;transition:var(--transition-default)}.conv-filters__chip:hover{border-color:var(--border-hover);color:var(--text-primary)}.conv-filters__chip--active{background:var(--accent-primary-muted);border-color:var(--accent-primary);color:var(--accent-primary)}.conv-filters__chip-dot{width:8px;height:8px;border-radius:var(--radius-full);flex-shrink:0}@keyframes shimmer{0%{background-position:-200% 0}to{background-position:200% 0}}.skeleton{background:linear-gradient(90deg,var(--bg-surface) 25%,var(--bg-surface-raised) 50%,var(--bg-surface) 75%);background-size:200% 100%;animation:shimmer 1.5s ease infinite}.skeleton-card{display:flex;align-items:center;gap:var(--space-3);padding:10px 12px;height:72px}.skeleton-card__content{flex:1;display:flex;flex-direction:column;gap:var(--space-2)}.skeleton-card__row{display:flex;justify-content:space-between;align-items:center}.conversation-list{display:flex;height:100%}.conversation-list__rail{width:var(--icon-rail-width);min-width:var(--icon-rail-width);background:var(--bg-app);border-right:1px solid var(--border-subtle);display:flex;flex-direction:column;justify-content:space-between;padding:var(--space-2) 0}.conversation-list__rail-top,.conversation-list__rail-bottom{display:flex;flex-direction:column;align-items:center;gap:var(--space-1)}.conversation-list__rail-btn{width:40px;height:40px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);color:var(--text-secondary);transition:var(--transition-default)}.conversation-list__rail-btn:hover{color:var(--text-primary);background:var(--bg-surface-raised)}.conversation-list__rail-btn--active{color:var(--text-primary);background:var(--accent-primary-muted)}.conversation-list__panel{flex:1;display:flex;flex-direction:column;min-width:0;overflow:hidden}.conversation-list__search{position:relative;margin:var(--space-2) var(--space-3)}.conversation-list__search-icon{position:absolute;left:12px;top:50%;transform:translateY(-50%);pointer-events:none}.conversation-list__search-input{width:100%;height:36px;background:var(--bg-input);border:1px solid var(--border-default);border-radius:var(--radius-md);padding:0 32px 0 36px;font-size:var(--text-sm-size);color:var(--text-primary);transition:var(--transition-default)}.conversation-list__search-input::placeholder{color:var(--text-tertiary)}.conversation-list__search-input:focus{border-color:var(--border-accent)}.conversation-list__search-clear{position:absolute;right:8px;top:50%;transform:translateY(-50%);width:20px;height:20px;display:flex;align-items:center;justify-content:center;color:var(--text-tertiary);border-radius:var(--radius-sm)}.conversation-list__search-clear:hover{color:var(--text-primary)}.conversation-list__items{flex:1;overflow-y:auto}.conversation-list__empty{display:flex;flex-direction:column;align-items:center;text-align:center;padding:var(--space-6);gap:var(--space-2)}.chat-header{height:var(--chat-header-height);padding:0 var(--space-4);background:var(--bg-surface);border-bottom:1px solid var(--border-subtle);display:flex;align-items:center;justify-content:space-between;flex-shrink:0}.chat-header__left{display:flex;align-items:center;gap:var(--space-2);min-width:0}.chat-header__name{font-size:var(--text-md-size);font-weight:var(--text-md-weight);color:var(--text-primary)}.chat-header__channel-badge{display:inline-flex;align-items:center;height:20px;padding:0 var(--space-2);border-radius:var(--radius-full);font-size:var(--text-xs-size);white-space:nowrap}.chat-header__status-dot{width:8px;height:8px;border-radius:var(--radius-full);flex-shrink:0}.chat-header__actions{display:flex;gap:var(--space-1)}.chat-header__action-btn{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:var(--radius-md);color:var(--text-secondary);transition:var(--transition-default)}.chat-header__action-btn:hover{background:var(--bg-surface-raised);color:var(--text-primary)}.chat-header__action-btn--active{background:var(--accent-primary-muted);color:var(--accent-primary)}.msg-row{display:flex;align-items:flex-end;gap:var(--space-2);margin-bottom:var(--space-2)}.msg-row--inbound{justify-content:flex-start}.msg-row--outbound{justify-content:flex-end}.msg-row--consecutive{margin-bottom:2px}.msg-row__avatar-spacer{width:28px;flex-shrink:0}.msg-bubble{max-width:65%;padding:var(--space-2) var(--space-3);border-radius:var(--radius-xl);word-wrap:break-word;position:relative}.msg-bubble--inbound{background:var(--bg-inbound-bubble)}.msg-bubble--outbound{background:var(--bg-outbound-bubble)}.msg-bubble--inbound.msg-bubble--first{border-top-left-radius:var(--radius-sm)}.msg-bubble--outbound.msg-bubble--first{border-top-right-radius:var(--radius-sm)}.msg-bubble__text{font-size:var(--text-base-size);line-height:var(--text-base-lh);color:var(--text-primary);white-space:pre-wrap}.msg-bubble__meta{display:flex;align-items:center;justify-content:flex-end;gap:var(--space-1);margin-top:2px}.msg-bubble__time{font-size:var(--text-xs-size);color:var(--text-tertiary)}.msg-bubble__crm-label{display:block;font-size:var(--text-xs-size);color:var(--text-tertiary);font-style:italic;text-align:right}.msg-bubble__image-wrap{margin:-4px -8px var(--space-1);border-radius:var(--radius-lg);overflow:hidden}.msg-bubble__image{max-width:280px;max-height:200px;object-fit:cover;display:block;cursor:pointer}.msg-bubble__file{display:flex;align-items:center;gap:var(--space-2);text-decoration:none;color:inherit}.msg-bubble__file:hover{text-decoration:none}.msg-bubble__file-icon{flex-shrink:0}.msg-bubble__file-info{min-width:0;display:flex;flex-direction:column}.msg-bubble__file-name{font-size:var(--text-base-size);font-weight:500;color:var(--text-primary)}.msg-bubble__file-size{font-size:var(--text-xs-size);color:var(--text-secondary)}.msg-bubble__audio-player{width:100%;max-width:280px;height:36px}.msg-bubble__video{max-width:280px;max-height:200px;border-radius:8px}.typing-indicator{display:flex;align-items:flex-end;gap:var(--space-2);margin-bottom:var(--space-2)}.typing-indicator__bubble{display:flex;align-items:center;gap:var(--space-1);padding:var(--space-2) var(--space-3);background:var(--bg-inbound-bubble);border-radius:var(--radius-xl)}@keyframes typing-bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-4px)}}.typing-indicator__dot{width:6px;height:6px;border-radius:var(--radius-full);background:var(--text-tertiary);animation:typing-bounce .6s ease infinite}.typing-indicator__dot:nth-child(2){animation-delay:.2s}.typing-indicator__dot:nth-child(3){animation-delay:.4s}.message-list{flex:1;overflow-y:auto;padding:var(--space-4);scroll-behavior:smooth}.message-list__content{max-width:var(--message-max-width);margin:0 auto;display:flex;flex-direction:column}.message-list__date-separator{display:flex;align-items:center;height:32px;margin:var(--space-2) 0}.message-list__date-line{flex:1;height:1px;background:var(--border-subtle)}.message-list__date-text{padding:0 var(--space-3);font-size:var(--text-xs-size);color:var(--text-tertiary);white-space:nowrap}.message-list__loading{display:flex;align-items:center;justify-content:center;height:200px}.message-list__top-loader{display:flex;justify-content:center;padding:var(--space-2)}@keyframes spin{to{transform:rotate(360deg)}}.message-list__spinner{width:24px;height:24px;border:2px solid var(--border-subtle);border-top-color:var(--accent-primary);border-radius:var(--radius-full);animation:spin .8s linear infinite}.message-list__spinner--sm{width:16px;height:16px}.template-selector{position:absolute;bottom:calc(100% + 4px);left:0;width:360px;max-height:400px;background:var(--bg-surface-overlay);border:1px solid var(--border-default);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;z-index:50}.template-selector__search{display:flex;align-items:center;gap:var(--space-2);padding:0 var(--space-3);height:36px;border-bottom:1px solid var(--border-subtle)}.template-selector__search-input{flex:1;font-size:var(--text-sm-size);color:var(--text-primary);background:transparent}.template-selector__search-input::placeholder{color:var(--text-tertiary)}.template-selector__categories{display:flex;gap:var(--space-1);padding:var(--space-2) var(--space-3);overflow-x:auto;scrollbar-width:none}.template-selector__categories::-webkit-scrollbar{display:none}.template-selector__cat-chip{display:inline-flex;align-items:center;height:28px;padding:0 10px;border-radius:var(--radius-full);background:var(--bg-surface);border:1px solid var(--border-default);color:var(--text-secondary);font-size:var(--text-sm-size);white-space:nowrap;transition:var(--transition-default)}.template-selector__cat-chip:hover{border-color:var(--border-hover)}.template-selector__cat-chip--active{background:var(--accent-primary-muted);border-color:var(--accent-primary);color:var(--accent-primary)}.template-selector__list{flex:1;overflow-y:auto;padding:var(--space-1) 0}.template-selector__item{display:flex;flex-direction:column;width:100%;padding:10px var(--space-3);text-align:left;transition:var(--transition-default)}.template-selector__item:hover{background:var(--bg-surface-raised)}.template-selector__item-name{font-size:var(--text-sm-size);font-weight:500;color:var(--text-primary)}.template-selector__item-preview{font-size:var(--text-sm-size);color:var(--text-secondary);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.template-selector__var{background:var(--accent-primary-muted);color:var(--accent-primary);padding:0 var(--space-1);border-radius:var(--radius-sm)}.template-selector__empty{padding:var(--space-4);text-align:center;font-size:var(--text-sm-size);color:var(--text-tertiary)}.composer{min-height:var(--composer-min-height);background:var(--bg-surface);border-top:1px solid var(--border-subtle);padding:var(--space-2) var(--space-4);display:flex;flex-direction:column;gap:var(--space-1);flex-shrink:0}.composer--disabled{opacity:.7}.composer__closed-banner{display:flex;align-items:center;justify-content:space-between;background:var(--bg-surface-raised);border-radius:var(--radius-md);padding:var(--space-2) 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solid var(--border-default);border-radius:var(--radius-lg);padding:var(--space-2) 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